Guides for everyone who uses thehealint
How thehealint works, for the people who use it.
Step-by-step guides with a screenshot at every step, a walkthrough of a visit from booking to bill, and a PDF of everything. Patients, doctors, front desk, clinic admins, pharmacies and labs, and the platform team.
Find the guide for your job
Patients
Find a doctor, book for yourself or your family, check in, follow the queue, and keep your prescriptions, reports, bills and consent in one place. Website and phone app.
Doctors who see patients through ProviderOSDoctors
Your queue, the consultation from complaint to prescription, covering a colleague, your calendar, your patients, and two-factor sign-in.
Receptionists and appointment managersFront desk
Check patients in, register walk-ins, run the queue, move and cancel bookings, look up patients and take payment at the counter.
Nurses and billing staffNurses and billing
Nurses: see who is waiting and call the next patient. Billing: read the day, record payments and give discounts.
People who run an organization on thehealintClinic and hospital admins
Get verified and published, add branches, departments and staff (one by one or from a spreadsheet), set doctors' hours, manage your plan, and read your analytics.
Pharmacists, lab technicians and their adminsPharmacies and labs
Register a facility, upload its licence, and work pharmacy and lab orders from request to delivery or released report.
thehealint administrators and support staffPlatform team
Verification, support tickets, plans, platform health, delivery failures, feature flags, regions, the audit log and content.
New to thehealint?
Everything starts at thehealint.com. Its sign-up page sends patients and organizations to the right place, and starts a doctor, clinic, hospital, pharmacy or lab on the right type.
If an administrator at your organization added you, you do not sign up: use the link in the email you were sent to set your password.
| You are… | Sign in at |
|---|---|
| A patient | app.thehealint.com |
| Staff at a clinic, hospital, pharmacy or lab | provider.thehealint.com |
| On the platform team | admin.thehealint.com |
Everything in one place
Walkthrough
One visit, followed through every role, with the screens each person sees.
Print or sharePDF library
Every guide and reference as a PDF, all viewable on the page.
For the curiousTechnical reference
The rules behind each screen: who can do what, statuses, known gaps.
Quick answersQuestions people ask
Signing in, why screens differ, what to do when something does not open, and the words we use.